Contact
Two addresses, so your message reaches the right place the first time. A person reads every one of them.
Help with your membership
support@valueinvesting.club — access, sign-in, billing, invoices, changing or canceling your plan, and anything that does not work as it should. Write from the address your account uses and we will find it faster.
We answer within two business days. If a payment failed or you have lost access, say so in the subject line: those go first.
Everything else
contact@valueinvesting.club — questions about the method, an error you have spotted in a figure, press, partnerships, and anything concerning the publisher: terms, privacy, or a formal complaint.
Found a mistake in our numbers? Tell us. Any error in the data or the calculation is corrected and reported, with its date, in the next letter — we do not quietly rewrite the record.
What we cannot answer
Value Investing Club is an information and education service. It gives no personalized investment advice and manages no money, so we cannot tell you what to buy or sell, review your portfolio, or comment on your personal situation — whatever the size of it. Everything we publish is impersonal and identical for every member. The decision stays yours, and investing carries a risk of capital loss.
Most questions about how the ranking, the scores or the portfolios are built are already answered on the FAQ.
If we cannot settle it between us
As a consumer you may refer a dispute free of charge to our mediator, CM2C — 49 rue de Ponthieu, 75008 Paris, litiges@cm2c.net, https://www.cm2c.net/declarer-un-litige.php — after having first written to us.
Who you are writing to
Syntalink — Entrepreneur individuel (EI), SIRET 910 409 549 00029, Lorgues, France. Full details on the legal notice.